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What to Do After a Car Accident: Step-by-Step Insurance Guide

Key Takeaway
Knowing what to do immediately after a car accident can protect your safety, strengthen your insurance claim, and help you avoid costly mistakes. This step-by-step guide will walk you through everything from checking for injuries to contacting your insurance agent.

Step 1: Make Sure Everyone Is Safe
Your first priority is safety. If possible, move your vehicle to a safe area away from traffic. Turn on hazard lights and check for injuries to yourself, passengers, and others involved. If anyone is hurt, call 911 right away.

Step 2: Call the Police
Even if the accident seems minor, it’s important to contact law enforcement. A police report provides an official record of the event, which can be valuable during the claims process. Cooperate with the officer, but avoid admitting fault or blaming others at the scene.

Step 3: Exchange Information
Collect the following details from all drivers involved:

  • Full name and contact information

  • Insurance company and policy number

  • Driver’s license number

  • License plate number

  • Vehicle make, model, and color

  • Location of the accident

Also gather contact information from any passengers or witnesses.

Step 4: Document the Scene
Take clear photos or videos of:

  • Damage to all vehicles involved

  • Road conditions and traffic signs

  • The overall accident scene from multiple angles

  • Any visible injuries

This documentation will help support your version of events and speed up the insurance process.

Step 5: Avoid Discussing Fault
Do not admit fault or say you’re sorry, even if you think you might have contributed to the accident. Let the insurance companies and law enforcement determine liability based on evidence and statements.

Step 6: Notify Your Insurance Company
Call your insurance provider as soon as possible to report the accident. Provide honest details and share the information and documentation you collected. The sooner you report the incident, the faster your claim can be processed.

Step 7: Review Your Coverage
After the accident, take time to review your auto insurance policy. Look at your:

  • Collision and comprehensive coverage

  • Deductibles

  • Rental car reimbursement

  • Medical payments or personal injury protection

An agent at Andrade Mejia Insurance Agency can help you understand what’s covered and guide you through the claims process.

Step 8: Follow Through with the Claims Process
Stay in communication with your claims adjuster. They may request additional documents or a recorded statement. Keep track of repair estimates, rental car invoices, and other expenses related to the accident.

Bonus Tip: Keep an Emergency Kit in Your Car
You’ll be more prepared if you have:

  • A phone charger

  • First-aid supplies

  • Flashlight

  • Pen and paper

  • Copies of your insurance card and vehicle registration

These simple tools can make a stressful situation much more manageable.

Final Thoughts
Getting into a car accident is never easy—but knowing exactly what to do can help protect your health, your finances, and your future. Whether it's a fender bender or a more serious collision, being prepared can make all the difference.

Need help reviewing your current auto insurance coverage or understanding what to do in case of a future accident? Contact the trusted team at Andrade Mejia Insurance Agency today.